My Aged Care is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services.
The aim is for people to be able to be independent, remain in their homes and stay connected to family and community, rather than move towards residential care. Government funding is allocated directly to the individual, to buy services from the marketplace based on their personal needs.
My Aged Care can provide you with information on aged care for yourself, a family member, friend or someone you’re caring for. Phone the My Aged Care contact centre on 1800 200 422 between 8:00am and 8:00pm on weekdays and between 10:00am and 2:00pm on Saturdays.
The My Aged Care contact centre is closed on Sundays and national public holidays. For further information, please see the My Aged Care website.
Please note that the changes to the disability sector and the associated National Disability Insurance Scheme (NDIS) funding model is an entirely separate reform. To contact the NDIS, phone 1800 800 110 or see the NDIS website.