Vision, Mission and Values
Council acknowledges its accountability to ratepayers for the creating of community values and safeguarding ratepayer funds. This is achieved by the adoption and monitoring of corporate strategies, plans, policies and performance.
1. Vision & Aspirations
2. Values Statement
Light Regional Council acknowledges its accountability to its residents and ratepayers for the creation and fostering of community values and safeguarding ratepayer funds. This is achieved by the adoption and monitoring of corporate strategies, plans, policies and performance.
Light Regional Council, in developing its core values, has considered some of the key ingredients to maximising its service delivery. An entity that exists to provide services to the greater community such as a Council must develop some core values for the staff and elected members to stand by as they perform their duties.
At Light Regional Council, the staff and elected members embrace the following three clear and truly core values which
go to the heart of the Council's ideology. These values express how the Council operates, lives, breathes and expresses itself through its daily duties in a clear and succinct manner;
As Council harnesses its vision and aspirations encompassed by its core values of operation, it leads to a future of benefits for the residents, ratepayers and visitors of the region.
To facilitate population growth within and around the townships capitalising on the existing infrastructure, creating an economic critical mass whilst being mindful of preserving the rural character and heritage within the region.
To encourage economic development, tourism and cultural industries, sustainable small business and entrepreneurial initiatives in the area to create prosperity and local employment sources.
3.3 Physical Infrastructure
To maintain and deliver or cause to be delivered through the release of growth areas, the necessary quality physical infrastructure to accommodate a sustainable growing community in partnership with other spheres of government, neighbouring Councils and the private sector.
3.4 Social Infrastructure
To facilitate, deliver or cause to be delivered the required social infrastructure to effectively service the current and future population of the region.
3.5 Financial Capital
To generate sufficient capital from; rate revenue growth, the strategic use of debt, asset restructuring, Federal & State Government funding, philanthropic funding assistance, private sector infrastructure contributions and quality 'works-in-kind', in order to accommodate and manage the population growth over the next decade.3.6 Environmental Sustainability
To capitalise on the opportunity to implement more sustainable developments going forward through more efficient use of energy, utilisation of green power alternatives, exploring opportunities associated with carbon trading, storm and wastewater reuse and efficient management of natural resources.
4. LRC Customer Service Charter
Our Service Commitment
The Light Regional Council is committed to responding to all members of the community in a professional, visionary way. The Customer Service Charter documents our commitment to continuously improve customer service provision to ensure the wide ranging needs of our customers (including citizens, visitors, community groups, Councillors and Council employees) is delivered.
Our Service Values
Our Service Approach
Our Service Standards
1. Answering the Telephone
2. In Person
3. Written contact with Council (letter, email, fax, CRS)
To facilitate continuous improvement of service delivery Council welcomes customer's comments, suggestions or concerns via feedback forms which are available at Council Offices or on the website http://www.light.sa.gov.au/
Light Regional Council